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Chaos of COVID-19 & Company Crisis Control: UPS

  • Writer: Morgan McGlasson
    Morgan McGlasson
  • Mar 30, 2020
  • 2 min read

Updated: Apr 7, 2020

Happy Thursday everyone! Whoop whoop! It's almost Friday and time for a little rest and relaxation of the weekend. If you've read this far, it means you've survived the Coronavirus pandemic this far so, CONGRATULATIONS! Keep washing your hands, staying at home and six feet away from people.



Speaking of rest and relaxation, can you guess who has not been getting much of that? Postal. Service. Companies. They have been working tirelessly to deliver all of our nation's packages and make it possible for people to stay home while still receiving the products they need while quarantined. I know I, for one, have been staying on schedule ordering and receiving my random finds on Amazon to keep me entertained while I'm bored in the house (like a beginner's calligraphy set and hair-cutting shears to learn how to trim my own hair!).


Besides dropping off packages to their local stores, UPS is not mainly used as an in-store company. Fortunately for UPS, the performance of the company's services remained untouched for the most part. As a postal service company, UPS's position within the Coronavirus pandemic is not a call-to-action to their customers to keep purchasing their products like some other companies were. UPS's position within the Coronavirus pandemic is reassurance of the continuation of their services.


In reassuring their customers, UPS frequently "[provides] customers with important updates on its service availability and sanitation". An aspect that sets UPS apart from many other companies during this time is the fact that it works internationally. This can be a concern to some Americans because there is a possibility of COVID-19 germs being mailed from foreign countries to your front doorstep. But thankfully, UPS is working closely with the World Health Organization (WHO) "regarding the best ways to prevent the spread of infection" and have reported in collaboration with the US Centers for Disease Control and Prevention that "the likelihood of novel Coronavirus contaminating cardboard or other shipping containers is low". In order to stay within the safety precaution of socially distancing yourself six feet from other humans, UPS is temporarily lifting their UPS Signature Required policy on certain packages.


And for you Good Samaritans out there who care more about UPS's employees than your delivery: yes, UPS is taking many safety measures to ensure their employees' health. Other than the well-being of their employees, UPS kind-of has to look out for their employees because their services are literally built upon their employees. I guarantee that you will not receive your package on time if there is a shortage on healthy mailmen and women. To ensure sanitary practices among their employees, UPS has "enhanced cleaning in all our facilities, especially shared equipment" and "cleaning vehicle exteriors and interiors on frequent schedules". And if an employee contracted the Coronavirus, UPS offers an emergency paid program to them.


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